Website terms
Terms of Use
These terms govern the public Westrelaine website, its information and enquiry forms. Read the separate provider agreement before opening or using a trading account.
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Website terms
Use of the website and services
This website is published under the trading name Westrelaine by Westrelaine Technologies Canada Ltd. The responsible contact is the Client Operations and Compliance Desk, [email protected], at 150 Elgin Street, Suite 800, Ottawa, Ontario K2P 1L4, Canada. The site provides informational and marketing material and a route for submitting enquiries.
Submitting a form does not create an executed trade, investment mandate or custody arrangement. If a regulated financial service is offered, any transaction must be governed by a separate agreement with the identified legal provider authorised for that activity in the relevant jurisdiction. Confirm that entity and its authorisation before accepting the agreement or funding an account.
You may browse the materials, use the calculator for illustrative scenarios and contact the team for an explanation. You must provide accurate contact information and use the website lawfully. Nothing on the site obliges you to purchase a service or guarantees that a service will be available in your country.
Website terms
Restrictions and eligibility
Product availability can depend on residence, age, identity verification and the provider’s requirements. The website is intended for adults able to understand its information and enter agreements where permitted. A public page is not an offer to provide a restricted product in every jurisdiction.
You must not misrepresent your identity, submit another person’s contact details without authority or use the site to circumvent a service restriction. You are responsible for checking applicable local requirements. We may limit access to protect the website, investigate misuse or comply with a lawful obligation.
Website terms
Promotional materials and communications
Descriptions of technology and service options are general information. Illustrative calculations, scenarios and photographs do not establish actual investment performance. No statement should be read as a promise that a particular allocation will earn a return.
When you request contact, the team may respond through the details you provide to address that enquiry. Optional marketing requires a separate applicable consent or other lawful basis; submitting an enquiry is not blanket permission for unrelated promotions. You may ask to stop optional marketing without giving up the right to ask a service question.
Website terms
Intellectual property
Website text, layout, original graphics and software are protected by applicable intellectual property rights. You may view and retain reasonable copies for personal reference. That permission does not grant a right to republish the site, sell its content or present it as your own service.
Third-party names and marks belong to their owners. Mentioning an exchange or displaying a reference logo does not establish an endorsement, partnership or integration for every account. Obtain permission before using protected materials beyond what the law permits.
Website terms
Privacy
Personal information submitted through the site is handled as described in the Privacy Policy. Read that policy for data categories, purposes, recipients and how to contact the team about your information. Avoid including credentials, payment card details or identity documents in an ordinary enquiry.
An exchange, broker or verification provider can have a separate privacy notice and independent responsibilities. Review that notice before providing information through its systems. These terms do not replace the rights granted to you by applicable privacy law.
Website terms
External links
We may link to regulators, educational resources and third-party services to help readers understand a topic. Those sites control their own content, availability and terms. A link does not mean that we guarantee their accuracy or suitability.
Check a destination’s address and legal identity before providing information or accepting an agreement. We are not responsible for third-party services merely because a link is included here, subject to any responsibilities that applicable law does not permit us to exclude.
Website terms
Prohibited use
Do not use the website for unlawful activity, fraud, harassment or deceptive contact. Do not submit spam, distribute malicious software, attempt unauthorised access, disrupt infrastructure or interfere with another user’s access. Security testing that could affect the service requires prior agreement.
Do not copy protected content in breach of rights, impersonate the company or a regulator, or manipulate enquiry forms to obtain information about others. Suspected misuse may lead to access restrictions and, where justified or required, referral to the relevant authorities.
- No attacks on website infrastructure or unauthorised access.
- No fraudulent registrations, spam or impersonation.
- No infringement of copyright, trademarks or other protected rights.
Website terms
Support
Contact [email protected] for website questions, account introductions and document enquiries. Standard enquiries are expected to receive a response within one business day; complex matters may take longer. Give enough context to identify the issue without sharing secrets.
Support explains processes and helps route requests to the responsible provider. It does not become a trading instruction service or personalised investment adviser merely by answering a question. The provider agreement determines responsibility for execution, custody and account decisions.
Website terms
Disclaimer of warranties
We aim to provide useful information but do not warrant that every page is complete, current, error-free or suitable for a particular purpose. Market information can be delayed and descriptions can change. Verify material details with the identified provider before relying on them.
The site and calculator do not guarantee uninterrupted availability, investment returns or prevention of losses. Educational information is not a personalised recommendation. Any disclaimer applies only to the extent permitted by law and does not exclude mandatory consumer rights.
Website terms
Limitation of liability
To the extent permitted by applicable law, liability arising from use of general website information is limited, including for indirect losses, lost opportunities or interruption of access. Market losses and third-party service outcomes are governed by the relevant product agreements and legal responsibilities.
Nothing in these terms excludes liability that cannot lawfully be excluded, including any mandatory protection applicable to you. The existence of a disclaimer does not excuse fraud or override a legal obligation. You should seek appropriate independent advice when a decision has material financial consequences.
Website terms
Indemnification
Where lawful, you are responsible for losses or reasonable costs caused by your unlawful use of the website, infringement of another party’s rights or deliberately false submissions. Any claim must remain consistent with applicable law and the facts of the matter.
This provision does not impose responsibility for losses caused by our own conduct where the law prevents shifting that responsibility. It is not a requirement to reimburse ordinary market losses or to waive a valid consumer claim.
Website terms
Other provisions and updates
We may update these terms when the website, services or applicable requirements change. The updated website terms take effect when the revised version is published. A provider’s existing contract follows its own amendment and notice provisions; changing a website page does not automatically amend that separate contract.
If a provision is unenforceable, the remaining terms continue to apply to the extent lawful. Mandatory rights and jurisdiction rules applicable to you remain in effect. Questions about a provision should be sent to [email protected] before you rely on it.
Published version: 18 September 2026. Keep a copy of the terms and the provider agreement relevant to your decision. The company name used here identifies the website operator and does not establish an unverified brokerage, exchange or money-services registration.
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