KYC / AML / PLD Policy

Know Your Customer (KYC) checks help a service establish who a customer is. Anti-Money Laundering (AML), also referred to as PLD in some jurisdictions, concerns preventing the use of services to disguise criminal proceeds. Counter-Terrorist Financing (CFT or CTF) concerns related controls against terrorist financing where applicable.

This public website is an information and enquiry channel. An enquiry form does not complete KYC or open a verified financial account. The named provider of a regulated service determines and performs the checks applicable to its activity and jurisdiction. This page describes that distinction and what a user should expect to confirm.

AML controls can include assessing customer and transaction risk, reviewing unusual activity and making reports required by law. The requirements depend on the services performed, not simply on using cryptocurrency-related language on a website.

A provider may ask questions about the purpose of an account or the source of funds where its risk assessment requires them. A question does not by itself mean that a user has done something wrong. The provider should request information through an appropriate channel and explain what can lawfully be explained.

This website does not publish a verified list of documents used by every service provider and does not ask users to upload identity documents into its public registration form. Obtain the actual list directly from the identified provider before preparing a submission.

A provider may require proof of identity or address if its process and applicable law call for them. Selfie, liveness or biometric checks should be described in that provider’s notice before being used. They are not represented here as features that Westrelaine necessarily performs.

Do not send sensitive documents through an unsolicited messaging link or ordinary email just because someone says a check is urgent. Verify the recipient and upload address. Where a request appears excessive or inconsistent with the explanation, ask the provider to clarify the purpose.

Enhanced Due Diligence (EDD) is a more detailed review where risk or applicable requirements justify it. It may concern the source of funds, the purpose of activity or the relationship between parties. The provider decides whether this applies to the account.

No specific additional document is stated as universally required by this website. Ask what information is needed, why it is needed and how it will be protected. Some review details may not be disclosed when the law restricts disclosure of financial-crime investigations.

A verification request can be delayed or rejected because documents are unreadable, expired or inconsistent with the supplied details. Suspected alteration, inability to verify ownership, missing information or a legally restricted relationship may also prevent completion.

The provider should communicate the result and any permitted correction or review route. Not every reason can always be disclosed, particularly where applicable financial-crime law restricts it. A user should not attempt to bypass a rejection by creating false details or using another person’s documents.

Provide accurate, current and authentic information. Notify the provider when material account details change and use only accounts or payment routes you are entitled to use. False or borrowed documents can lead to refusal, suspension or action required by law.

Keep copies of the instructions and correspondence relevant to a check, but store them securely. Protect credentials and do not give a manager access to your email or device to complete verification. You remain responsible for checking that the submission destination is genuine.

In Canada, AML and terrorist-financing obligations can arise under the Proceeds of Crime (Money Laundering) and Terrorist Financing framework for entities and activities within its scope. FINTRAC registration of a money services business is not a licence or endorsement. Securities-related activity may involve separate provincial or other requirements.

In Australia, activities within the AML/CTF framework may require AUSTRAC registration and ongoing controls. Financial-services authorisation is a separate question involving the actual product and ASIC framework. The presence of these references does not establish that Westrelaine has a particular registration or licence.

Before accepting a service, obtain the legal name, relevant registration or licence identifier and scope of authorisation, then check the official register. This page does not assign a regulatory status that has not been verified.